Privacy Policy - Undervolt

Overview

Undervolt ("we", "our", "us") is an energy infrastructure analytics platform. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

Email Address

When you sign up for custom AI queries or join our waitlist, we collect your email address to:

Provide access to custom query features
Send product updates (with your consent)
Track usage limits per user

Usage Analytics

We use Google Analytics to understand how visitors use our platform. This includes:

Pages visited and time spent
Device and browser information
Geographic region (country/city level)
Referral sources

AI Query Tracking

To provide and improve our AI features, we track:

Query content (to improve response quality)
Query frequency (to manage rate limits)
Browser fingerprint (for anonymous users)

How We Use Your Information

To provide and maintain our service
To manage your account and access to features
To improve and personalize your experience
To communicate updates about the service
To detect and prevent abuse

Data Storage & Security

Your data is stored securely using Supabase (PostgreSQL). AI inference is performed locally when possible, with cloud fallback via NVIDIA API Catalog when local models are unavailable.

Third-Party Services

Google Analytics: Web analytics (can be blocked with ad blockers)
Vercel: Hosting and deployment
Supabase: Database and authentication

Your Rights

You have the right to:

Request access to your data
Request deletion of your data
Opt out of marketing communications
Use the service anonymously (with limited features)

Contact

For privacy-related questions, contact us at undervolt-team@aisoft.us